Opportunity
NAPA AUTO PARTS, the nation’s top brand in the automotive aftermarket, transformed its “top stores” across the country with redesigned retail outlets, expanded inventory and family-fun grand reopening celebrations. Cookerly boosted store launches in 16 national markets to attract new customers and expand ongoing sales.
Strategy | Execution
- Immersed NAPA into the fabric of the community to raise awareness, cultivate relationships/goodwill and boost customers
- Robust program across demographics to showcase new stores via media outreach, social channels, bloggers, radio remote contests, NASCAR guest appearances – Chase Elliott/#24 car, toy/food drives and support for veterans
- Made community connections to expand NAPA’s visibility/influence: Mayors/dignitaries for ribbon-cuttings; civic and business groups, schools, sports teams, racetracks and car clubs
- Partnerships with AAA, Intrepid Fallen Heroes and The Salvation Army
Impact | Results
- Visibility drove record-setting store traffic and sales volume with 1,000+ attendees at every event. NAPA execs said, “Creative PR efforts brought in new customers we never would have reached.”
- 300 print and broadcast media placements plus social posts
- New community relationships provided ongoing partnership opportunities