Opportunity
McDonald’s USA engaged Cookerly to develop ongoing creative programs to reach new audiences and win customer hearts.
Strategy | Execution
Targeted to growing niche audiences, connected mom bloggers with Ronald McDonald House; celebrated community athletes on McDonald’s All-American Basketball team; showcased Under the Arches career program
Boosted new McDelivery program powered by UberEATS with round-the-clock grassroots campaign including media/influencer relations, social media, media buys and guerilla tactics:
- Conducted mass food deliveries over 6-week launch: Sweet Auburn District after midnight, Midtown District arts stroll, 4th of July pool party; outdoor film series; tech industry adopters
- Seized a news-grabbing opportunity: Delivered breakfast to construction workers, rebuilding city’s damaged Interstate, resulting in goodwill, press and a demo of McDelivery
- Delivered to millennials’ crave-worthy late-night destinations
- Targeted influencers: Nik Walker, “Aaron Burr” in Broadway’s Hamilton; radio DJs across pop, rock, R&B and Hispanic formats
Results | Impact
- Secured 50 media placements, 3 Atlanta morning shows and 12,000 social posts
- Targeted consumers: weekly ads, special discount codes and 10,000+ free delivery coupons
- Reached more than 2,000 people with food deliveries – with 95% positive social sentiment
- 1.5% growth in 6 weeks, 50% more than expected; add-on products lifted average checks by 45%
- Integrated campaign helped lift year-over-year sales and renewed innovative reputation